Communications Roadmap

Making the announcement about TRUCE is the easy part but driving adoption may be more difficult if you don’t take into consideration your organization’s natural resistance to change. Change can be hard, especially when it involves new ways of doing things. By using TRUCE to enforce your mobile device policies, the way work gets done will be transformed, but you’ll be safeguarding your employees and improving productivity along the way. Use this 6-stage Roadmap as a guide to building an effective communications program – before, during and after the deployment process – aimed at educating and engaging your workforce in the benefits of TRUCE.

Stakeholder

Ensure you have the support of all the necessary stakeholders before you begin implementation. Not just the people involved in making the decision to subscribe to TRUCE, but the leadership of your organization. When employees see the support from leadership and believe those same leaders not only understand the impact to their teams but also have done a good job keeping them informed, you’ll know you’re on the right track. Here are some tools to get you started. Be sure to check out the full library of tools and tips.

Stakeholder Communication Plan

Introducing TRUCE (PPT)

What is TRUCE

Plan

Create a plan for pre-deployment, during deployment and post-deployment activities. Know who will be responsible for each activity and hold them accountable. Identify the potential land mines that could derail deployment and create your contingency plan. Now is also the time to review and update your mobile device policy. Much of the pre-deployment and deployment planning will be developed in partnership with your TRUCE Implementation Specialist, but here are some tools to get you started. Be sure to check out the full library of tools and tips.

Creating Effective Policies – Best Practices

Mobile Device Policy Sample Template

TRUCE Software: Keys to a Successful Deployment

Implementation Checklist

How to Create a Culture of Adoption (eBook)

Announce

Your employees deserve your respect. If you want them to stay engaged, make sure they understand why TRUCE is being implemented. A simple, direct and straightforward approach is best. Significant change, such as what TRUCE promises to deliver, should also carry with it the commitment and involvement of leadership. Consider sending the first email notice from the President or CEO.  Follow that up with smaller group, in person meetings to allow the team to ask questions and have their concerns addressed. Most people want to understand “what’s in it for me,” so be sure to position your messaging with that as one of your objectives. We’ve created a number of tools and templates that you can customize to your organization. Be sure to check out the full library of tools and tips.

Introducing TRUCE Email

Introducing TRUCE (PPT)

What is TRUCE

Enable

You’ve made the announcement and if all has gone well, your employees should be eager to get started. It’s time to begin deploying the software and training your employees. To maintain momentum, make sure your employees understand how the software will be deployed, how to enable it on their mobile devices, and what happens next. Make sure your supervisors/managers are fully briefed and engaged throughout the process so they can help with basic Q&A from your employees and monitor for success. Here are some tools to help your employees get started. Be sure to check out the full library of tools and tips.

Getting Started Guide

Frequently Asked Questions

How TRUCE Works

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Permissions Required by iOS + Guide

Coach

No matter how compelling the reasons are behind your decision to add TRUCE, there will be always be the few who actively and passively resist making a change, debating the benefits and distracting from the goal. But it doesn’t have to be that way. With frequent, open and honest communications, throughout the rollout process, successful adoption of TRUCE is inevitable. The more education you can provide about what TRUCE is and more importantly, what it isn’t, the faster you’ll be able to drive adoption. Here are some tools to help you break down the barriers. Be sure to check out the full library of tools and tips.

Frequently Asked Questions

TRUCE and Privacy

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Protect

Now that TRUCE has been successfully deployed, the role of communications becomes even more important, especially in enforcing utilization of the platform and compliance with your policies. Make sure you identify and share some quick “wins” associated with TRUCE that you can praise employees for. Continue to solicit feedback from your team to understand where there may still be misunderstandings or concerns about the role of TRUCE at your company. Here are some tools to help you. Be sure to check out the full library of tools and tips.

Utilization Dashboard Color Detail

Utilization Dashboard Display Detail

Utilization Dashboard Overview Customer Admins and Prospects